AI at the helm: How Wallenius Wilhelmsen's adoption of Viva and Copilot is shaping its future
Transportation logistics company Wallenius Wilhelmsen has discovered the power of AI to help it modernize and streamline its operations. In this article, you'll read how the company implemented Microsoft's AI assistant, Copilot, and the Microsoft Viva employee experience platform to enhance employee communication and encourage AI adoption. Read the story to learn how Wallenius Wilhelmsen is using these innovative solutions to more closely align operations with strategic goals.
What technologies is Wallenius Wilhelmsen adopting?
Wallenius Wilhelmsen is adopting Microsoft Copilot for Microsoft 365 and Microsoft Viva. These technologies are aimed at streamlining processes, enhancing decision-making, and fostering a culture of innovation and inclusion within the company.
How is Wallenius Wilhelmsen ensuring successful technology adoption?
The company is employing a thoughtful rollout strategy that includes leadership buy-in, engaging internal campaigns, and comprehensive training sessions. They launched a seven-week communications campaign through Viva Amplify to boost awareness and usage, which resulted in an increase in active usage rates to around 80%.
What impact has Copilot had on employee productivity?
Copilot has significantly improved productivity by saving employees at least 30 minutes per day and enhancing the quality of communications. Features like summarizing Microsoft Teams meetings and Outlook emails have made it easier for employees to focus on their tasks without the distraction of note-taking.

AI at the helm: How Wallenius Wilhelmsen's adoption of Viva and Copilot is shaping its future
published by TechMD
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